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What are your typical commercial terms?
At Exoticfarm we work most of the time FOB point of origin, however freight arrangements are made for the customer and are paid at the delivery of the order. Other commercial terms can be agreed on a case by case basis especially if the customer is part of a supply program agreement.
What are your typical payment terms?
Payment terms are given based on the credit qualifications of the customer. These references are available in most cases through rating agencies (e.g. Produce Blue Book).
How do you ship your products?
We can send product by air or by sea, we typically work FOB Dominican but we coordinate all logistics of transportation for the customer and freight charges are paid upon reception of the product.
Is your company certified internationally?
Our company has been certified PrimusLab and GlobalGap and is FDA approved. At Exoticfarm we employ FDA PAM, EPA and AOAC methodologies and use Standard Operating Procedures (SOP) for the Chain of production ensuring product safety.
Why should I consider a Supply Program?
Supply programs are the best option for customers requiring regular shipments. Under the supply programs our customers benefit from a tailor made production system that meets their quality, timing and profitability goals.
Terms of the agreement vary on a case by case basis.Are your products organically or conventionally produced?
We handle a wide array of products some produced organically and others conventionally, for detailed information on methodology employed please refer to our produce section.
Can I provide the packaging materials?
Yes, customers can provide their own packaging this is typically done under a supply program and is pegged to a minimum required volume of the product.